Data Protection Matrix Architect
Career Area:
Information Technology
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Caterpillar is looking for a Backup/Data Protection specialist/architect to join an existing team of analysts who oversee Data Protection services for on premise and cloud environments.
This position will report to the Data Protection Services Technology Owner, who is currently based in Europe/EAME region and work with/provide technology leadership to a small globally distributed team.
As a Data Protection Matrix Architect , (internally known as a Technology Specialist) you will be responsible for managing and maintaining the backup infrastructure for our clients alongside acting as a lead/manager to a small team.
Your primary focus will be to ensure the integrity, availability, and recoverability of all in scope business data.
You will work closely with our clients, providing technical expertise and guidance, while leveraging your knowledge of industry-leading backup technologies.
In addition, they will be expected to work with strategic suppliers to provide data protection services aligned with the business requirements.
The role also includes accountability for cyber-recovery and disaster recovery functions associated with data protection.
This resource will oversee the technology roadmap, make technology recommendations, and support projects aligned with business requirements.
As well as delivering operational services thru a managed service provider model who will leverage standard work documentation generated by this resource and peers.
They will share knowledge expertise to peers and to ensure the scope of services achieve and maintain appropriate level of risk and compliance to internal policies and procedures, including those relating to sustainability, cybersecurity, SOX, and the business defined IT Controls.
If you are looking for a challenging role within an integrated IT services division then this is a great opportunity to utilize technical, business, and communication skills in a non-supervisory leadership role.
Specifically, as the Data Protection Matrix Architect, responsibilities will vary, but may include one or more of the following duties:
Support of all elements within the data protection technology discipline; architecture modelling for hardware & software-based solutions aligned with business specific requirements.
Stay current with industry trends; and support the introduction of new technology.
Evaluate new solutions and develops corporate and departmental standards for their use.
Be accountable for data protection service reliability and performance for the enterprise.
Oversight of operational issues, understanding customer needs & impacts; delivering services in line with ITSM best practices working with multiple operational support teams and strategic vendors to ensure services meet customer expectations
Provide counsel as it relates to data protection to individuals, departments, or divisions within an IS or business unit.
Work as part of a global team support projects that span regions, architectures, and hardware/software layers.
Maintain and enhance IT control documentation related to data protection services (backup)
Provide project leadership, expert advice, and counsel to IT personnel, management, and project teams on the most complex aspects of technical environments that must be integrated with other solutions (internally developed and/or purchased).
Develop processes, or recommend process improvements, to provide reliable and cost-effective services across functional lines.
Support compliance and business led events including annual disaster recovery events.
The position manages the completion of its own work assignments and coordinates work with others/provides direction and guidance.
Typical internal customers include employees from two or more work groups in a division.
External contacts include various companies who purchase services offered by Caterpillar and/or suppliers who provide hardware or software to Caterpillar.
The position is challenged to identify problems quickly and correctly, some which may not be obvious.
The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.
The incumbent is free to determine the best way to complete job assignments to achieve desired results.
Work is reviewed after completion, except in the most complex or high impact situations.
Communications regarding service interruptions is critical; I/S management and the impacted customer base must be aware of the situation and anticipated recovery time.
To be successful in this role, you must bring (Basic Qualifications):
The position requires extensive knowledge/deep understanding of the functions and importance of data protection systems; backup & restore and this should include disaster recovery, cyber security, and ransomware protection/response elements.
Required knowledge of Dell DataDomain technology
Business process acumen, project leadership expertise working and have experience working as part of a global organization
Progressively responsible job-related experience is typically required.
Jobholder should be able to build and maintain effective working relationships across internal & external resource groups.
Initiates communication with others outside immediate work group, collaborates to work on new ideas & projects and supports others in the team, division, and business
The ability to listen to others is important to the job
Exposure and understanding of IT Principles and technologies
Demonstrable strong customer service focus Top candidates will also bring:
Knowledge of Dell technologies including Avamar, PowerProtect Cyber Recovery and RP4VM.
Awareness of backup tools & services such as those provided by Druva, Rubrik and cloud native backup systems in Azure & AWS
Experience in communicating to technical and non-technical groups & individuals; worked within an enterprise Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
Worked within an enterprise architecture function comprising architects, specialists, and suppliers.
Able to build and maintain effective working relationships
Broad technical & process experience; cloud certifications, ITIL and agile project management
Financial expertise:
cost management/budgeting, ability to generate/justify business case data points aligned with technical recommendations to secure buy-in
Broad experience across multiple technology disciplines; network, server/storage, security, Database , Cloud and virtualized environments (VMware)
Understanding of the Caterpillar organization is required, supplier management (technical & non-technical) and customer experience expertise Additional Details:
Locations:
East Peoria, IL
Dallas, TX
Nashville, TN
Off hours meetings are expected with flexible work arrangements
Up to 15% travel to includes global locations
Relocation is not available for this position
ISE is not available for this position
Sponsorship is not available for this position How We Support You (Employee Benefits):
Our goal at Caterpillar is for you to have a rewarding career.
Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary, because we value your performance.
We offer a total rewards package that provides day one benefits medical, dental, vision, RX, and 401(k) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
The Power of Everyone (https:
//www.
caterpillar.
com/en/careers/why-caterpillar/diversity-inclusion.
html) :
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe.
Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Learn about Caterpillar at www.
caterpillar.
com Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.
If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S.
which can be found through our employment website at www.
Caterpillar.
com/CareersVisa Sponsorship is not available for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S which can be found through our employment website at www.
caterpillar.
com/careers.
EEO/AA Employer.
All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Theres more to work at Caterpillar than just the work itself.
We hire smart, friendly people and it shows in our culture.
We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work.
We make sure our employees feel continuously challenged while also supported.
We provide professional growth opportunities, including leadership programs.
We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employees contribution.
Person by person, we create the environment we work in, and we are proud of the Caterpillar weve built.
Recommended Skills Active Listening Agile Methodology Architecture Attention To Detail Business Processes Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
Information Technology
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Caterpillar is looking for a Backup/Data Protection specialist/architect to join an existing team of analysts who oversee Data Protection services for on premise and cloud environments.
This position will report to the Data Protection Services Technology Owner, who is currently based in Europe/EAME region and work with/provide technology leadership to a small globally distributed team.
As a Data Protection Matrix Architect , (internally known as a Technology Specialist) you will be responsible for managing and maintaining the backup infrastructure for our clients alongside acting as a lead/manager to a small team.
Your primary focus will be to ensure the integrity, availability, and recoverability of all in scope business data.
You will work closely with our clients, providing technical expertise and guidance, while leveraging your knowledge of industry-leading backup technologies.
In addition, they will be expected to work with strategic suppliers to provide data protection services aligned with the business requirements.
The role also includes accountability for cyber-recovery and disaster recovery functions associated with data protection.
This resource will oversee the technology roadmap, make technology recommendations, and support projects aligned with business requirements.
As well as delivering operational services thru a managed service provider model who will leverage standard work documentation generated by this resource and peers.
They will share knowledge expertise to peers and to ensure the scope of services achieve and maintain appropriate level of risk and compliance to internal policies and procedures, including those relating to sustainability, cybersecurity, SOX, and the business defined IT Controls.
If you are looking for a challenging role within an integrated IT services division then this is a great opportunity to utilize technical, business, and communication skills in a non-supervisory leadership role.
Specifically, as the Data Protection Matrix Architect, responsibilities will vary, but may include one or more of the following duties:
Support of all elements within the data protection technology discipline; architecture modelling for hardware & software-based solutions aligned with business specific requirements.
Stay current with industry trends; and support the introduction of new technology.
Evaluate new solutions and develops corporate and departmental standards for their use.
Be accountable for data protection service reliability and performance for the enterprise.
Oversight of operational issues, understanding customer needs & impacts; delivering services in line with ITSM best practices working with multiple operational support teams and strategic vendors to ensure services meet customer expectations
Provide counsel as it relates to data protection to individuals, departments, or divisions within an IS or business unit.
Work as part of a global team support projects that span regions, architectures, and hardware/software layers.
Maintain and enhance IT control documentation related to data protection services (backup)
Provide project leadership, expert advice, and counsel to IT personnel, management, and project teams on the most complex aspects of technical environments that must be integrated with other solutions (internally developed and/or purchased).
Develop processes, or recommend process improvements, to provide reliable and cost-effective services across functional lines.
Support compliance and business led events including annual disaster recovery events.
The position manages the completion of its own work assignments and coordinates work with others/provides direction and guidance.
Typical internal customers include employees from two or more work groups in a division.
External contacts include various companies who purchase services offered by Caterpillar and/or suppliers who provide hardware or software to Caterpillar.
The position is challenged to identify problems quickly and correctly, some which may not be obvious.
The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.
The incumbent is free to determine the best way to complete job assignments to achieve desired results.
Work is reviewed after completion, except in the most complex or high impact situations.
Communications regarding service interruptions is critical; I/S management and the impacted customer base must be aware of the situation and anticipated recovery time.
To be successful in this role, you must bring (Basic Qualifications):
The position requires extensive knowledge/deep understanding of the functions and importance of data protection systems; backup & restore and this should include disaster recovery, cyber security, and ransomware protection/response elements.
Required knowledge of Dell DataDomain technology
Business process acumen, project leadership expertise working and have experience working as part of a global organization
Progressively responsible job-related experience is typically required.
Jobholder should be able to build and maintain effective working relationships across internal & external resource groups.
Initiates communication with others outside immediate work group, collaborates to work on new ideas & projects and supports others in the team, division, and business
The ability to listen to others is important to the job
Exposure and understanding of IT Principles and technologies
Demonstrable strong customer service focus Top candidates will also bring:
Knowledge of Dell technologies including Avamar, PowerProtect Cyber Recovery and RP4VM.
Awareness of backup tools & services such as those provided by Druva, Rubrik and cloud native backup systems in Azure & AWS
Experience in communicating to technical and non-technical groups & individuals; worked within an enterprise Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
Worked within an enterprise architecture function comprising architects, specialists, and suppliers.
Able to build and maintain effective working relationships
Broad technical & process experience; cloud certifications, ITIL and agile project management
Financial expertise:
cost management/budgeting, ability to generate/justify business case data points aligned with technical recommendations to secure buy-in
Broad experience across multiple technology disciplines; network, server/storage, security, Database , Cloud and virtualized environments (VMware)
Understanding of the Caterpillar organization is required, supplier management (technical & non-technical) and customer experience expertise Additional Details:
Locations:
East Peoria, IL
Dallas, TX
Nashville, TN
Off hours meetings are expected with flexible work arrangements
Up to 15% travel to includes global locations
Relocation is not available for this position
ISE is not available for this position
Sponsorship is not available for this position How We Support You (Employee Benefits):
Our goal at Caterpillar is for you to have a rewarding career.
Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary, because we value your performance.
We offer a total rewards package that provides day one benefits medical, dental, vision, RX, and 401(k) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
The Power of Everyone (https:
//www.
caterpillar.
com/en/careers/why-caterpillar/diversity-inclusion.
html) :
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe.
Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Learn about Caterpillar at www.
caterpillar.
com Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.
If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S.
which can be found through our employment website at www.
Caterpillar.
com/CareersVisa Sponsorship is not available for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S which can be found through our employment website at www.
caterpillar.
com/careers.
EEO/AA Employer.
All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Theres more to work at Caterpillar than just the work itself.
We hire smart, friendly people and it shows in our culture.
We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work.
We make sure our employees feel continuously challenged while also supported.
We provide professional growth opportunities, including leadership programs.
We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employees contribution.
Person by person, we create the environment we work in, and we are proud of the Caterpillar weve built.
Recommended Skills Active Listening Agile Methodology Architecture Attention To Detail Business Processes Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
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