Senior Manager - Digital Program Management
Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
The Senior Manager - Digital Program Management oversees strategic planning, integration and delivery of the key elements in the Digital Aftermarket Services program, collaborating with cross-functional teams across Caterpillar's Digital, IT, Product and Aftermarket organizations.
Key responsibilities include:
Defining, establishing and monitoring Digital Aftermarket Services program goals pertaining to e-Commerce, IoT connectivity and Condition Monitoring, and driving their execution.
Developing strategies to ensure projects within the program are cohesive and aligned with respect to organizational goals and deliverables.
Leading or supporting strategy generation around various digital products and services initiatives.
Required SkillsBudgeting:
Knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget.
Conflict Management:
Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
Decision Making and Critical Thinking:
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Influencing:
Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Alignment:
Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.
Cross-Team Integration:
Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Goal Setting:
Knowledge of the value of creating goals that stretch the teams' capabilities; ability to develop and track challenging goals that support business strategies.
Planning and Organizing:
Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Preferred Skills Digital Aftermarket Solutions familiarity (IoT/connectivity, Condition Monitoring and E-commerce) Strategic development and execution, digital product development and B2B customer service operations familiarity Additional Information Relocation assistance is not available This position can be located in either Dallas, TX, Houston, TX, Seguin, TX, Chicago, IL or Peoria, IL and offers a flexible work environment What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career.
Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary.
Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to:
Competitive salary and annual bonus program Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.
) Company-matched 401(k) plan Stock option opportunity over time Health savings account (HSA) Flexible spending accounts (FSAs) Short and long-term disability coverage Life Insurance Paid parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits (Ex.
Accident, Identity Theft Protection) Strong community involvement Caterpillar Inc.
is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Caterpillar's Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.
5 to 18L engines that not only power Caterpillar machines, but also power over 5000 other applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives.
Caterpillar's company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
EEO/AA Employer.
All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S.
which can be found through our employment website at www.
caterpillar.
com/careers #LI-HybridEEO/AA Employer.
All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community.
Recommended Skills Coaching And Mentoring Conflict Management Critical Thinking Customer Service Decision Making E Commerce Estimated Salary: $20 to $28 per hour based on qualifications.
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
The Senior Manager - Digital Program Management oversees strategic planning, integration and delivery of the key elements in the Digital Aftermarket Services program, collaborating with cross-functional teams across Caterpillar's Digital, IT, Product and Aftermarket organizations.
Key responsibilities include:
Defining, establishing and monitoring Digital Aftermarket Services program goals pertaining to e-Commerce, IoT connectivity and Condition Monitoring, and driving their execution.
Developing strategies to ensure projects within the program are cohesive and aligned with respect to organizational goals and deliverables.
Leading or supporting strategy generation around various digital products and services initiatives.
Required SkillsBudgeting:
Knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget.
Conflict Management:
Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
Decision Making and Critical Thinking:
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Influencing:
Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Alignment:
Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.
Cross-Team Integration:
Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Goal Setting:
Knowledge of the value of creating goals that stretch the teams' capabilities; ability to develop and track challenging goals that support business strategies.
Planning and Organizing:
Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Preferred Skills Digital Aftermarket Solutions familiarity (IoT/connectivity, Condition Monitoring and E-commerce) Strategic development and execution, digital product development and B2B customer service operations familiarity Additional Information Relocation assistance is not available This position can be located in either Dallas, TX, Houston, TX, Seguin, TX, Chicago, IL or Peoria, IL and offers a flexible work environment What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career.
Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary.
Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to:
Competitive salary and annual bonus program Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.
) Company-matched 401(k) plan Stock option opportunity over time Health savings account (HSA) Flexible spending accounts (FSAs) Short and long-term disability coverage Life Insurance Paid parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits (Ex.
Accident, Identity Theft Protection) Strong community involvement Caterpillar Inc.
is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Caterpillar's Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.
5 to 18L engines that not only power Caterpillar machines, but also power over 5000 other applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives.
Caterpillar's company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
EEO/AA Employer.
All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.
S.
which can be found through our employment website at www.
caterpillar.
com/careers #LI-HybridEEO/AA Employer.
All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community.
Recommended Skills Coaching And Mentoring Conflict Management Critical Thinking Customer Service Decision Making E Commerce Estimated Salary: $20 to $28 per hour based on qualifications.
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