Director, Technology Services

Company Name:
Koch Davis
Determines systems specifications, input/output processes and working parameters for hardware/software compatibility. Ensures that the infrastructure solutions designed and in use align to the business strategy and direction. Develops solutions in accordance with standards, policies, benchmarks and guidelines for managing the infrastructure now and in the future, maximizing availability, supportability and operability. Ensures compatibility with existing and emerging infrastructure and services. Leads the system integration testing of operating systems, system utilities and hardware upgrades, as well as new software and hardware technologies. Ensures that tests evaluate all possible impacts of new technology on the current infrastructure. Maintains optimal performance of infrastructure resources. Defines and ensures continuous monitoring procedures are set according to the standard procedures and requirements. Forecasts utilization patterns and identifies modifications or upgrades. Works with auditors, security groups, and data owners periodically to make sure of governance, regulations, and compliance. Defines procedures for user access to systems environment. Ensures procedures are followed. Approves requests for user access. Prepares overall installation plans based on the system delivery schedule, ensuring coordination of schedules with staff, vendor or other teams. Analyzes audit trails to detect systematic security violations. Makes recommendations to improve security and participates in investigations as needed. Reports security issues when appropriate. Performs routine maintenance tasks for infrastructure systems; backups, patch management and hot fixes. Establishes requirements, methods and procedures. Troubleshoots, diagnoses and corrects hardware, software and network problems. Plans and schedules hardware and software repair and installations. Performs structural changes when necessary. Ensures that system infrastructure is maintained according to lifecycle management standards and policies. Leads the implementation of contingency plans including reliable backup and restore procedures. Maintains inventory of spare hardware. Supports and establishes systems environment standards. Produces and maintains system operating procedures and documentation.
Requirements
3-5 years in leading and implementing projects. 5 or more years experience of systems support/integration/design in large environments. 5 or more years experience in a datacenter environment in support of Windows systems. MCSE certification preferred or willingness to complete current industry certification requirements within two years. In depth understanding of x86/x64 based servers. Proficiency in upgrading of software and hardware, planning and roll out of servers. Knowledge of storage technologies including RAID levels, controller cache settings, stripe sizes, and storage networking (NFS, NAS, iSCSI, Fiber channel, and FCOE). Proficiency with IIS, DHCP, and DNS server roles. Expert knowledge of server Virtualization technologies.
Education
High School diploma or equivalent.
Client
The company is a school district.

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