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Company Name:
The Parking Spot
The Parking Spot
Operations - Hourly Irving (DFW South), TX, United States
Title: Car Wash Detailer
Reports to: General Manager / Assistant Manager / Supervisor
Company: TPS Parking Management, LLC
Equal Employment Opportunity Employer/Veterans/Disabled
Position Summary:
Works in the Car Care Center. Responsible for detailing cars and providing excellent customer service.
Key Responsibilities:
Provides quick and pleasant customer service and satisfaction
Cooperates with all team members to provide the best possible service to all internal and external customers
Promotes the car wash and processes the sale in an effective and timely manner (if applicable)
Washes and details guest vehicles by following Soft Hands package instructions
Complies with all uniform and appearance standards
Follows all company policies and procedures as set forth in the Employee Handbook and Gold Standards for the position
Performs additional duties as requested by Management, especially during downtimes
Knowledge, Skills, & Experience Required:
- High school education or equivalent, preferred
- Valid drivers license is required at all times, at many locations
- Good driving record as reported by the Department of Transportation, at many locations
- Ability/willingness to work outside in inclement weather
- Ability to pass drug test and background check
- Ability to verbally communicate clearly in the English language
- A solid employment record and previous customer service experience preferred
- Must be able to maintain a smile and courteous disposition toward external and internal customers at all times
- Commitment to safety of co-workers, guests, and vehicles
Always work as a team
Respect your co-workers and managers; treat your teammates as you wish to be treated (core value: respect)
Anticipate guests needs and exceed them every single time (core value: hospitality)
Be honest and use good judgment (core value: integrity)
Show up on time and always give 110% (core value: responsibility)
Be happy, think positively, and strive to achieve excellence
SMILE when a guest is within 10 feet of you; warmly greet a guest who is within 5 feet of you
Do not steal
Come to work with a positive attitude and sunny disposition, ready to help
Have integrity and remain loyal
Go out of your way to make co-workers feel special
Maintain the Company image at all times
Ensure your uniform is clean
1. Always wear your company issued uniform
2. Always wear black or khaki pants or shorts
3. Always wear clean black or white athletic shoes or black work shoes
Rubber-soled, non-skid shoes are strongly recommended
1. Keep your uniform free of any accessories
2. Females may wear two small or medium earrings in each ear; men may wear one stud in one ear
3. No visible profane or inappropriate tattoos
Maintain a clean, clutter-free work environment
1. Always remove trash as it accumulates

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