Business Analyst (Robotic Process Automation, Digitalization)
We're looking for a Business Analyst (Robotic Process Automation, Digitalization) to join our world-class team
Then candidate will be responsible for identifying processes within Client Delivery Operations that can be simplified, digitized or eliminated by use of Robotic Process Automation and other technological tools (Excel, Access and others).
Be a part of the work we do to enable progress around the globe
For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today's modern financial infrastructure this gives us a level of unmatched expertise in tackling the world's most complex challenges and connecting across capabilities to enable lasting progress for our clients.
We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what's right.
Citi's Commercial Bank embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision.
Did you know
That Citi helped devise a plan and funded The Public Lighting Authority of Detroit to re-illuminate the city? See what else we've achieved to enable progress for our clients:
citi.com/history.
Develops our People:
Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage
Drives Value for Clients:
Enables economic value and positive social impact for clients, companies, governments, and communities
Works as a Partner:
Works collaboratively across the firm and encourages others to achieve the best results for Citi and our clients
Champions Progress:
Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi's vision and global strategy
Lives our Values:
Ensures systematically responsible outcomes while driving performance and balancing short and long term risks
Delivers Results:
Sets high standards and achieves performance objectives by creating a clear path
Key Responsibilities
The candidate will be responsible for working within operations to identify manual processes to be targeted for automation or simplification. They would then partner with a Subject Matter Expert in order to document a project plan, code the solution and work with technology partners to deploy the solution to production. The candidate will be imbedded within operations and will be expected to be able to communicate effectively with both Operations staff and technology staff ensuring a clear understanding between both parties to ensure a successful project implementation. The candidate should also expect to work hands on within operations to gain process knowledge and provide support. The candidate will also be responsible for providing ongoing support for existing tools, from a maintenance and enhancement perspective.
Qualifications
2-3 years Banking experience, Operations experience is a plus
Must demonstrate advance proficiency with Office programs (Excel, Access)
Prior development preferred ( VBA, Macros, SQL etc)
Experience with project methodology (Agile / Lean)
Ability to work independent of supervision
Solid communications skills (verbal and written)
Must be analytical and able to work effectively in a fast pace environment
Associates Diploma or higher
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Then candidate will be responsible for identifying processes within Client Delivery Operations that can be simplified, digitized or eliminated by use of Robotic Process Automation and other technological tools (Excel, Access and others).
Be a part of the work we do to enable progress around the globe
For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today's modern financial infrastructure this gives us a level of unmatched expertise in tackling the world's most complex challenges and connecting across capabilities to enable lasting progress for our clients.
We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what's right.
Citi's Commercial Bank embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision.
Did you know
That Citi helped devise a plan and funded The Public Lighting Authority of Detroit to re-illuminate the city? See what else we've achieved to enable progress for our clients:
citi.com/history.
Develops our People:
Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage
Drives Value for Clients:
Enables economic value and positive social impact for clients, companies, governments, and communities
Works as a Partner:
Works collaboratively across the firm and encourages others to achieve the best results for Citi and our clients
Champions Progress:
Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi's vision and global strategy
Lives our Values:
Ensures systematically responsible outcomes while driving performance and balancing short and long term risks
Delivers Results:
Sets high standards and achieves performance objectives by creating a clear path
Key Responsibilities
The candidate will be responsible for working within operations to identify manual processes to be targeted for automation or simplification. They would then partner with a Subject Matter Expert in order to document a project plan, code the solution and work with technology partners to deploy the solution to production. The candidate will be imbedded within operations and will be expected to be able to communicate effectively with both Operations staff and technology staff ensuring a clear understanding between both parties to ensure a successful project implementation. The candidate should also expect to work hands on within operations to gain process knowledge and provide support. The candidate will also be responsible for providing ongoing support for existing tools, from a maintenance and enhancement perspective.
Qualifications
2-3 years Banking experience, Operations experience is a plus
Must demonstrate advance proficiency with Office programs (Excel, Access)
Prior development preferred ( VBA, Macros, SQL etc)
Experience with project methodology (Agile / Lean)
Ability to work independent of supervision
Solid communications skills (verbal and written)
Must be analytical and able to work effectively in a fast pace environment
Associates Diploma or higher
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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