VP - Network Telecom Expense Lead - Irving, TX
Networks Service Management aims at empowering Network Build and Operations teams to maintain its focus on strategic initiatives and key programs by centralizing and managing business-critical processes. This includes management of processes designed to improve the customer experience, increase productivity, and strengthen controls. In support of this goal, the Service Management team is searching for a candidate to govern the telecom circuit expense and chargeback for data network services by ensuring variances in each lifecycle and region are controlled consistently and remain financially transparent.
Daily Responsibilities
Senior lead for the team that will govern data network telecommunications expense and chargebacks, by motivating and guiding the team to apply their skills and perspectives to achieve common goals
Define a governance model by organizing/documenting the people, processes, and platforms involved end-to-end
Learn and apply knowledge of the finance domain to ensure team is achieving financial goals through proper governance of the telecom expense and chargeback processes
Evaluate regional and global telecom expense processes to identify gaps and inconsistencies
Work with regional leads and key stakeholders to create new controls and governance processes to improve clarity, visibility, coordination and effectiveness
Determine types and frequency of communications, scorecards, and metrics to track governance effectiveness and financial transparency
Define roles and responsibilities for different phases of the expense lifecycle and functional accountabilities for day-to-day management of business practices across the enterprise
Align governance with Must Win Battles and technology capabilities
Define, streamline and automate chargeback process for recovering circuit costs
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Qualifications / Requisite Knowledge Base
Proficient knowledge of telecommunications products and services
Advanced knowledge of financial management concepts and acumen
Minimum 7 years' experience working in a large IT environment in support of business processes and financial oversight
Preferred 3 years' experience in managing large projects or responsibility for global governance programs, with proven ability to influence others without direct authority
Advanced experience working with Microsoft Office products or similar data analytics tools.
Experience with chargeback modeling and billing
Experience communicating effectively with culturally and linguistically diverse teams.
Experience visualizing, creating and maintaining senior-level metrics to provide clear oversight of processes and financial state.
Relevant industry-standard financial and project management certifications are a plus.
General Attributes, Characteristics, and Capabilities
Communicate with clarity, tact and credibility.
Ability to influence and solicit commitment from other teams without direct authority.
Analytical mindset required to resolve a variety of complex situations.
Strong communication and organizational skills.
Ability to create and operate within tightly controlled procedures and meet multiple deadlines.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Daily Responsibilities
Senior lead for the team that will govern data network telecommunications expense and chargebacks, by motivating and guiding the team to apply their skills and perspectives to achieve common goals
Define a governance model by organizing/documenting the people, processes, and platforms involved end-to-end
Learn and apply knowledge of the finance domain to ensure team is achieving financial goals through proper governance of the telecom expense and chargeback processes
Evaluate regional and global telecom expense processes to identify gaps and inconsistencies
Work with regional leads and key stakeholders to create new controls and governance processes to improve clarity, visibility, coordination and effectiveness
Determine types and frequency of communications, scorecards, and metrics to track governance effectiveness and financial transparency
Define roles and responsibilities for different phases of the expense lifecycle and functional accountabilities for day-to-day management of business practices across the enterprise
Align governance with Must Win Battles and technology capabilities
Define, streamline and automate chargeback process for recovering circuit costs
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Qualifications / Requisite Knowledge Base
Proficient knowledge of telecommunications products and services
Advanced knowledge of financial management concepts and acumen
Minimum 7 years' experience working in a large IT environment in support of business processes and financial oversight
Preferred 3 years' experience in managing large projects or responsibility for global governance programs, with proven ability to influence others without direct authority
Advanced experience working with Microsoft Office products or similar data analytics tools.
Experience with chargeback modeling and billing
Experience communicating effectively with culturally and linguistically diverse teams.
Experience visualizing, creating and maintaining senior-level metrics to provide clear oversight of processes and financial state.
Relevant industry-standard financial and project management certifications are a plus.
General Attributes, Characteristics, and Capabilities
Communicate with clarity, tact and credibility.
Ability to influence and solicit commitment from other teams without direct authority.
Analytical mindset required to resolve a variety of complex situations.
Strong communication and organizational skills.
Ability to create and operate within tightly controlled procedures and meet multiple deadlines.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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