WORK EXPERIENCEManufacturing Specialist/ Assistant LeadTexas Instruments - Dallas, TX - 2013 to Present•Specializes in Photo, includes Visual Inspection of wafers, Alignment, Cd measure, and Steppers •Using high-tech computer software to develop microchips for automotive and electronic devices for vendors• Leading complex projects with fast approaching deadlines• Achieved highest level of moved production while decreasing employee related scrap• Troubleshooting tools and software• Entering computer data on spreadsheets• Performing random safety audit
Waitress/Trainer/ Front desk/BookkeepingDave and Buster's TX - July 2013 to November 2015•Answered phones using multiline phone system. •First greeter to guest when entering.•Directed guest throughout the facility. •Handled cash and credit card payments. •Used Microsoft Office toinput customer data. •Took important messages and delivered them to the right person. •Worked in back of house office doing filing and bookkeeping.•Scheduled management meetings
Server and TrainerChili's Bar and Grill - St. Louis, MO - 2012 to 2013Lead team fundraising for charities and accumulated most profit• Excellent follow-up skills to be sure guests are properly taken care of during their meal• Report to GM about disgruntled employees and suggest solutions• Responsible for creating new ideas to cross sell items to increase sales goals• Complete opening and closing procedures including preparing the restaurant for daily tasks and running endof day reports• Lead pre-shift meetings with team members to boost morale and set daily goals• Train new team members on company rules and guidelines and following up with them at the end of theirshift to be sure tasks were properly completed
Assistant Store ManagerRainbow Apparel - St. Louis, MO - 2008 to 2012• Assisted customers with product selection and inquiries•Trained in loss prevention• Investigate and resolve customer complaints• Effectively handled daily invoices and incoming inventory and including inspection for quality and quantity Processed employee check cashing being sure to correctly maintain confidential documents.• Upheld company policies and communicated those with employees• Coached employees on maintaining great hospitality with every customer• Received and directed incoming phone calls• Held weekly meetings with staff to discuss how to increase revenue.• Created PowerPoint presentations to discuss new marketing strategies to decrease loss and increase sales
EDUCATIONHigh School DiplomaMcCluer North High School - St. Louis, MO2008SKILLSMicrosoft OfficeADDITIONAL INFORMATIONPossessing excellent verbal and written interpersonal and customer service skills while servicing a diversegroup of individuals, including but not limited to having an advanced knowledge of bookkeeping andclerical duties. Maintaining independence when faced with quick decision-making while working under littlesupervision. Creating solutions to maximize product productivity and reduce financial costs while being highly organized paying attention to detail.