Marketing Coordinator

Susen Philip


1517 Drexel Dr., Irving, Texas 75061


972-345-5401 / 972-438-3220 / susenphilip@hotmail.com


 


 















































Summary




 



A goal-oriented professional with an excellent education in Marketing. A detail-oriented team player with the ability to think creatively, successfully complete challenging assignments, analyze situations and provide effective solutions to problems. Recognized for the ability to adapt to varied environments, for constantly pursuing opportunities to increase knowledge, teach and learn from associates, and for excellent communication skills. 




Education




 



University of Texas at Arlington –Business Administration in Marketing             



 



 




Experience




 



ALC -  (02/11-Present)                                                                        Grapevine, TX


List Manager



  • Develop, manage and handle accounts for clients

  • Build upon program successes

  • Process direct mail orders from receipt to billing

  • Research data for mailers from client specifications

  • Work with clients to ensure all deadlines are met

  • Prepare monthly results for activity reports and direct mail efforts

  • Working closely with clients, vendors and other corporate personnel

  • Create supporting documentation for advertising meetings

  • Develop creative and innovative strategies to improve the response rate of direct mail programs

  • Recommend and make  process improvements for executing direct mail program

  • Negotiate with vendors to reduce the cost of the direct mail program

  • Provide on going support for small or larger projects



  • Analyze mailing list's potential

  • Develop marketing strategies


 


 


 


 


 


Gnames Media Group (1/06 – 3/09)                


      List Broker



  • Develop, manage and handle accounts for clients

  • Build upon program successes

  • Process direct mail orders from receipt to billing

  • Research data for mailers from client specifications

  • Work with clients to ensure all deadlines are met

  • Prepare monthly results for activity reports and direct mail efforts

  • Working closely with clients, vendors and other corporate personnel

  • Create supporting documentation for advertising meetings

  • Develop creative and innovative strategies to improve the response rate of direct mail programs

  • Recommend and make  process improvements for executing direct mail program

  • Negotiate with vendors to reduce the cost of the direct mail program

  • Provide on going support for small or larger project



  • Develop marketing strategies


 


 



 


 


 



Neiman Marcus-  (10/04-01/05)                                                               Dallas, TX


Customer Service Specialist 



  • Worked closely with vendors who monogrammed various production line       merchandise

  •   Detail-oriented with supplied merchandise and products for consumers

  •   Signed for department merchandise received through delivery

  •   Coordinated proper release of items for shipment

  •   Contact customers, approved orders, track orders for status updates

  •   Training staff to track merchandise on the website and issuing pickups


 


 


 


 


 


 


 



 



Neiman Marcus- (12/98-03/02)                                                                Dallas, TX


Customer Service Specialist     



  •  Performs other projects and tasks as assigned by supervisor

  •  Maintain inventory of shipping materials/supplies

    • Prepares, processes, reviews, and monitors various documents including   nonconformance reports and analytical services request forms

    • Initiates contract review process to ensure sample information is complete and accurate.  Corrects problems as required and reports information to the Client Services’ team.

    •  Managing multiple competing priorities




 


 


 


 




Skills




 




· Marketing · Leadership Skills · Customer Service · Communication Skills          


· Planning/Coordinating · Presentation Skills · Negotiating  · Advertising · Interpersonal Skills


· Personnel Management · Organizational Skills · Project Management · Analytical Skills



 



 

  • ID#: 122501
  • Location: Irving, TX , 75061

Don't Be Fooled

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  • To avoid scams, buy and sell with people you can meet locally, in person.
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