Andrew Kyle Morquecho


Andrew K. Morquecho


1817 Southstone Ln


Irving,TX 75060


Cell #469-509-6857


E-mail: andrewkyle65@hotmail.com  



PROFESSIONAL OBJECTIVE:


To  utilize my communications skills and experience with an additional opportunity for growth and advancement.


EMPLOYMENT BACKGROUND:




November 2009 - September 2016  Future Payment Technologies . Dallas, TX


Sr.Account Manager (retention)/ Escalations  


         Responsible for resolving  all contract questions, and  negotiating all offers from competitors  as needed to retain accounts, work closely with staff and other departments to resolve any and all issues , also responsible for resolving escalated calls when needed .




January 2009 - November 2009 CUNA MUTUAL Ft.Worth. TX


          CSR Level I / credit union call center


            Responsible for relaying all banking information and products  providing balance information and assisting with loans qualifications and offering loans when eligible  , work closely with staff and other departments to resolve any and all issues ,




July 2006- December 2008 First American Payment Systems. Ft. Worth, TX


CSR Level I / Retention


         Provided technical support assistance by troubleshooting error messages, reprogram equipment, place supplies orders as needed. Provide explanation of deposits and fees on statements and assistance on retention issues by contacting merchants and offering options to lower rates and fees to retain accounts, also provide contact information to merchant and assist on closing account as needed .   



June 2005- May 2006 Countrywide Mortgage Company. Ft. Worth, TX


Mortgage I / Property Claims Representative            Review escrow and credit information with home owners for possible refinancing, explain mortgage increases and take payments via phone. Also the ability to provide credit and refunds, and multi-task in a fast pace environment.



April 2004- May 2005 National Health Insurance Company. Arlington, TX Annuities Representative         Responsible for providing investment status to financial advisors and assist on providing proper documentation for disbursements, transfers, and closures.




December 1996- April 2004 National Health Insurance Company. Arlington, TX


Health Insurance Customer Representative


         Provided customers with explanation of health benefits, calculate premium rates for customers, and verify health benefits to medical providers, as well as updated data base.




EDUCATIONAL BACKGROUND:




March 1999 Leonard’s Training Programs Inc., Arlington, TX


Certified Adjuster Type / Intro type IV


May 1984 Nimitz High School, Irving, TX


Graduate


CERTIFICATIONS: H.I.P.P.A. Compliant Certificate 2003 (National Health Insurance Company)



















                                                       References upon request





 

  • ID#: 136462
  • Location: Irving, TX , 75060

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Invasive Procedures Technologist ARRT / Kyle, ...
Kyle, TX Seton Health
Registered Nurse II - RN II / Kyle, TX / Seton...
Kyle, TX Seton Health
Home Health Care Transition Coordinator - RN o...
San Marcos, TX Encompass Home Health
Certified Coder Andrews Institute - Plano
Plano, TX Children's Medical Center of Dallas
PRN Outreach ATC- Andrews Institute
Plano, TX Children's Medical Center of Dallas
Registered Nurse II - RN II / Kyle, TX / Telem...
Kyle, TX Seton Health