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Date: October 13, 2016 at 2:28:31 PM CDT
Subject: Fwd: SCOLE_RESUME

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Date: July 25, 2016 at 2:30:10 PM CDT
To: Alyssa Swan
Subject: Fwd: SCOLE_RESUME

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From: sandra cole
Date: June 28, 2016 at 12:42:32 PM CDT
To: Sandra Cole
Reply-To: sandra cole

Sent from Sandra D. Cole
1916 Pebblebrook Trl.
Irving, TX 75060
Network Engineer
Dallas/Fort Worth Area Telecommunications

September 2014 September 2017

. CCNA Voice Certified
. IDDS/ICGS Sandra D. Cole

. vIMPACT Systems (RequestNet)
. IOF, and OSP infrastructure
. Microsoft Office software (Excel, Word, Outlook and PowerPoint)

August 2013 August 2015
North Lake College
Summary CISCO Labs:
Installed and configured Cisco routers and switches
Check connectivity between circuits using extended pings and tracerts
Verify and correct errors in interfaces
Verify and troubleshoot BGP connectivity issues.
Configure and enable ports with encapsulation dot1q
Create and verify Vlans, access ports and Trunks, change and default priorities based in root port and cost of interfaces, configure port fast.
Configure HSRP, GLBP, DHCP snooping, create Ethernet channels.
Configure Spanning tree functions like: root guard and BPDU guard and UDLD.
Assign IP address based on Network IP plan
Trace nodes, objects, and IP address using Solar Winds and another monitoring tools
Create and modify EIGRP passive interfaces and IP summarization.
Create OSPF router ids and loop back interfaces, modify cost metrics.
Change the OSPF interface priorities and default metrics.
Connect to network devices using Putty via SSH port 22
Configure IP address ranges, ports, Nats for IP address, create rules, static routers and default routers.
Verify mismatch of encapsulations and ip address for no connectivity or network outage.

September 1997 April 2009
Verizon Communications
Irving, TX
. Developed costs for Federal, Verizon Business, and Wholesale Market custom cases for Texas.
. Developed TL9000 compliant flow charts for processing of various types of services for Custom Bids, Special Construction, and Inquiry cases.
.Coordinated Texas Network Engineering completion of work orders for Wholesale Market orders to maintain a 96% on time completion rate.
Coordinated reuse and retirement of materials for Texas Network Engineering work order requirements to maintain 20% of the annual Texas Network Engineering budget.
ICB Costing/Pricing Engineer for Outside Facilities



BSEE 1971
University of Houston, Houston, TX.

CISCO Routing, Switching, Security, and Voice
North Lake College
Irving, TX
Associate Degree August 2015.

Network Services Group Certificate of Recognition 2001-2002 Verizon Excellence award for Equipment Reuse and Retirement results 2005

  • ID#: 140720
  • Location: Irving, TX , 75060

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