Management.admistration, customer service.

My name is Jessica Munson (817) 291-7429 I am applying for a Customer Service position.I have my l Bachelors Degree in Education from Dallas Baptist University and my alternative certification in process. I have six years of experience with customer service skills using Microsoft word, Microsoft Excel, Power Point, Inbound and Outbound calls for major companies such as Time Warner, Com Cast, and Direct Tv. My salary requirements are $25,000 a year. I have attached my resume. Jessica Munson. (817) Accomplished Business Professional with Sales and Customer Service Experience OBJECTIVE Obtain a position with growth opportunities. SUMMARY OF QUALIFICATIONS · Over 4 years of sales experience · Delegated and tracked assignments given to me · Extensive computer experience · Successful in efficiently handling a variety of work tasks PROFESSIONAL EXPERIENCE UHaul 8/26/2012- present Uhaul customer service, sales and run store. Maintain inventory Open and close the store Attend to customers Rent Equipment, Clean and inspect Make deposits and manage money Collect Sales on Storeage and other areas involved Mcdonalds December 2012-present Shift Manager Run my own shifts Surpervise employees Customer Service is Met All procedures and being followed and managed. The Sunshine House Jan 2012-August 2012 I taught two year olds. The Right One January 2011 – -August 26, 2011 Telecommunications · Set appointments for customers to come in to the office. · Prepared customers for appointment. · Sold customer on our services and what we had to offer. · Successfully applied computer programming. · Executed ongoing sales, customer service, and quality control activities. · Engaged in sales activity. Kids Day Out June 2008 – December 2010 Teacher · Taught children in the 18 month to 3 ½ year s old age range. · Created own Lesson Plans/Curriculum · Organized classroom management · Set class schedule · Writing with Tears · Taught all subjects (Math, Science, English Language,) · Experience with proper childhood development, expectations, and proper learning for age group. · Taught sign Language to class to learn alphabet and practical communication skills Credit Protection Agency November 2004 – August 2008 Telecommunications · Displayed customer service skills in an outbound call center environment. · Performed collections for various cable companies, and worked out payment plans with customers to help them keep their cable service. · Utilized multitasking abilities to process payments, listen to customers, and resolve their issues. AWARDS Honor Roll Dallas Baptist University COMPUTER SKILLS Windows, Microsoft Word, Microsoft Excel, PowerPoint, Spread Sheet Outlook, server and print network experience, basic html knowledge EDUCATION Dallas Baptist University BAS 8/8/2008 Christ for the Nations 5/2005 Coronado High School 5/2003 HOBBIES AND INTERESTS I enjoy swimming, reading, sculpting, running, and spending time with my family.

  • ID#: 74971
  • Location: Irving, TX , 75063

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