SAP Analyst

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Rania Khan

rbderi@gmail.com (940) 735-8028

 

 

Educational Experience

 

University of North Texas- Denton, TX GPA 3.25              December 2011

School of Community Services and Public Affairs- Bachelor of Arts in Sociology with minors in Psychology.

 

Pursuing a Masters Degree in Business Sociology from the University of North Texas

 

Professional Experience

 

Alpha Business Systems- Upland, California  December 2012- August 2013

SAP Analyst (Contract)

 

·       Create documentation for new processes, system enhancements, process gaps, workarounds, and identify areas of improvement for the company. 

·       Check SAP daily for data entered overnight

·       Project planning for future company presentations

·       Analyze and Input of data

·       Extensive work in SAP financials module

·       Chart of Accounts: Entered data in SAP such as finances, revenue, cost of sales etc.

·       SAP/ISU/CCS device management( master data setup)

 

 

Energy Future Holdings- TXU Energy Irving, TX      January 2009- September 2011

Account Service Manager: Sales and Customer Development

 

·       Managed large commercial business accounts such as JP Morgan Chase

·       Responsible for large commercial business accounts for Houston, TX

·       Responsible for business and customer development, engaging potential customers in discussions in order to prove assumptions and 
pivot based on feedback and re-iteration, and identifying intersections between industries and complementary products

    Managed 200+ large commercial business accounts

    Serve as primary point of contact for assigned accounts through the full account lifecycle (implementation, maintenance and growth)

    Maintain current knowledge of company strategies and technological/product development in order to provide maximum customer service.

    Building spreadsheets for clients showing; electric consumption, ESID’s, meters etc.

    Certified in ERCOT and TDSP portal.

    Extensive SAP training

 

 

SAP CRM   

       User front level

       Business Partner account summary

       Billing/invoicing 

       Enrollment creation

       TDSP info access

       Extensive CRM experience

 

SAP ISU/CCS 

 

·       Master data

·       Basic functions

·       Device management

·       Billing and invoicing

·       Contract accounting

·       EMMA/BPEM -Worked cases that were generated with errors or glitches by SAP such as rates, billing etc. Issue resolution

 

Energy Future Holdings- TXU Energy Irving, TX          May 2008- January 2009

Business Sales: Large Specialty Markets

• Specialized in SAP system

• Trained and handled all 4 regions of call center Small/Medium business markets, Home Builder Markets, Sales and large clients for Apartment Communities.

• Processed orders for all clienteles for electric service

  Daily communication with large business clients with a one on one relationship.

• Performed many transactions with Sales selling term plans to commercial clients.

• Gained a deep understanding on the importance of providing great customer service.

• Issues Resolution

 

SKILLS, LANGUAGES and HOBBIES

·       Microsoft office; Excel, Word, PowerPoint

·       Mac OS

·       Excellent speaking and comprehension skills in Urdu

References: Available upon request

 

 

 

 

  • ID#: 76037
  • Location: Irving, TX , 75063

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!